Privacy Policy
Your Privacy Matters
At ZarSim, protecting your personal information is just as important as protecting the quality of our jewelry.
This Privacy Policy explains how we collect, use, store and protect your information whenever you visit our website or purchase from ZarSim.
- Information We Collect
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order history
- Payment information (processed securely through our payment providers)
- Account information
- Communications with our Customer Care team
- Website usage information through cookies and analytics tools
- How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Manage warranty and aftercare services
- Process returns and exchanges
- Improve our website and services
- Send order updates and service notifications
- Send marketing communications where you have given your consent
- Prevent fraud and protect our business
- Payment Security
ZarSim does not store your complete payment card details.
Payments are securely processed through trusted third-party payment providers that comply with international security standards.
- Marketing Communications
If you choose to receive marketing communications, we may occasionally send updates about new collections, exclusive offers and special events.
You may unsubscribe at any time using the link included in our emails or by contacting us directly.
- Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences and help us understand how visitors use our website.
You may disable cookies through your browser settings, although some website features may no longer function correctly.
- Information Sharing
We never sell your personal information.
We may share limited information only with trusted service providers who help us operate our business, including:
- Payment providers
- Shipping companies
- Technology partners
- Marketing service providers
All third parties are required to protect your information appropriately.
- Data Security
We use appropriate administrative, technical and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration or destruction.
While no online system can guarantee absolute security, we continuously work to protect your data using industry best practices.
- Data Retention
We retain personal information only for as long as necessary to:
- Complete your orders
- Provide warranty and aftercare services
- Meet legal, accounting and regulatory obligations
When your information is no longer required, it is securely deleted or anonymized.
- Your Rights
Depending on applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Delete your personal information
- Withdraw marketing consent
- Request a copy of the personal information we hold about you
Certain requests may be subject to legal or contractual obligations.
- Children’s Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors.
- Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
- Policy Updates
We may update this Privacy Policy from time to time.
Any changes will become effective immediately upon publication on this website.
- Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact our Customer Care team through the contact information available on our website.
Effective Date
This Privacy Policy is effective from the date of publication on the official ZarSim website.